Current Newsletter




Please be aware of the Crescent Club's Dress Code:

"Dress code throughout the Club is business casual. Jackets for gentlemen are required for dining on Saturday evenings. Ladies should wear appropriate corresponding attire.
Tennis shoes, athletic attire and shorts are not permitted in the Club at any time. Jeans are allowed ONLY in Bar9 as long as they are not torn and are Club appropriate

Hello All!!!

Our monthly ISACA meeting we will be held on Wednesday, May10, 2017 from 7:30am- 9am at the Crescent Club, 6075 Poplar Avenue . Please register by Tuesday, May 9, 2017 to secure your seat.

 Click here to register be sure to login first, then click on this month's event or Send your RSVP to This email address is being protected from spambots. You need JavaScript enabled to view it.

We are always looking for speakers, so if you know anyone who might be interested or if you yourself would be interested in speaking we welcome the opportunity to learn. Remember you do get CPE for presenting .

Also, if you have ideas for meeting topics please feel free to contact me with your ideas. Your help would be greatly appreciated.

Thank you and hope to see you there!

Susan Ross


Meeting Details


CPE:  1


Date: Wednseday,

May 10, 2017

Topic:  Zen Maturity – A Natural Approach to Implementing Organizational Improvements




 6075 Poplar Avenue, Memphis TN  38119. 


                      7:30 - 9am






Francine Klein







About the Speaker/Topic


Francine Klein

Francine has worked for EDS, HPE, and DXC for over 28 years.  She has extensive experience in organizational process improvement management, business and service management, quality management, measurement, and program and project management.  She has lead, coached, consulted and appraised improvement efforts in multiple organizations spanning different industries types, customers, and services.  She has also led and coached organizations to the highest levels of operational maturity and has participated on many formal and informal organizational appraisals including appraisals focused at the highest maturity levels.  Francine has her PMP, CSM, ITIL, CSM and Six Sigma Green Belt Certifications and she is also a certified CMMI Development and Services appraiser.  



Zen Maturity – A Natural Approach to Implementing Organizational Improvements


Like most things in life, organizations are constantly changing and trying to improve.  If we look at an organization as a system, then the principles of the System Theory apply.  One of these principles is that no improvement can come from within a system.  The use of external standards, models and regulations (SMRs), such as ISO, CMMI, ITIL, PMBOK, provide an external input to the system and a perspective from outside the organization.  This enables the system to improve beyond the limits of their internal constraints and components.  Additionally, the standards, models and regulations are built using best practices from across many industries and therefore provide the knowledge and perspectives that are not possible internal to an organization.  Issue arises, all too often, when companies commonly apply these best practices by first training a core team in the practice, developing processes based on SMRs and trying to implement them.  When they aren’t used, the core team cries out for increased sponsorship.  Leaders try to force people to use them, and the people cry out that they can’t get their jobs done too! 

There is really a better way, a “Zen Way” to achieve more natural and lasting improvements










To renew online, please login to with your personalized login credentials.
This will place you at the "My ISACA" area of the web site where a link to "My Renewals"
is provided in the left-hand navigation menu. You will also have the opportunity to renew
your certification during this process. For login assistance, please visit .


Membership Department
ISACA International
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+1.847.253.1545 ext. 771


Certification Department
ISACA International
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+1.847.253.1545 ext. 772


 Job Postings


Please contact:

Billy Byrne, CPA, CIA

Director of Audit

PCI Gaming Commission

Office: (251) 446-4588

Cell: (251) 359-1112




Future Meeting Dates




June 6 - IIA/ISACA Annual 1 Day Seminar  - Ask The Expert

July 12 -  13 Keys to Information Security Failure 


Additional Training


ISACA International will be hosting an e-Symposium go to their web site at
the following link Please note that individuals
can earn three (3) CPE credits for participating in the e-Symposium